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Support

Last updated: July 31, 2026

How to reach us and where to send different kinds of requests. Lystrela is an invitation-only alpha; we read every message but cannot promise a guaranteed response time.

How to reach us

Support and general help: support@lystrela.com

Privacy and data requests: privacy@lystrela.com

General contact: info@lystrela.com

Sign-in and account help

Trouble signing in, changing your login email, or resetting your password? Email support@lystrela.com. You can change your login email and password from your account settings.

Invitations and early access

Lystrela is invitation-only. If you would like access, request it from our landing page or email info@lystrela.com. If your invitation link is not working, contact support@lystrela.com.

Public site and private pitch

For help with your public portfolio (publishing, domains, what appears publicly) or with a private pitch link (opening, PIN, expiry, playback), email support@lystrela.com and include the relevant link or page where you can.

Abuse and security

To report abuse, a security concern, or a suspected vulnerability, email support@lystrela.com. Please do not include passwords or other secrets in your message.

Account deletion

You can request account deletion from your account settings; it is processed manually during the alpha. For questions about a deletion request, email privacy@lystrela.com.

Privacy and data requests

To exercise your data rights - access, correction, deletion, a copy, restriction, or objection - email privacy@lystrela.com. See the Privacy Policy for details.

Operator

Operated by
NEBOJŠA SMRZLIĆ PR KALTECH SOFTWARE
Registration number (Matični broj)
65275791
Tax ID (PIB)
111233739
Registered seat
Grocka, City of Belgrade, Republic of Serbia

The operator’s full registered address is recorded in the public register maintained by the Serbian Business Registers Agency and may be provided where necessary for exercising legal rights or complying with applicable law.